Tax-free shopping in Austria
Yes. Visitors who live outside the EU can get back about 10.5–15% of the price on purchases of at least €75.01 by claiming the VAT (Umsatzsteuer) refund before they leave.
- VAT (Umsatzsteuer)
- 20%
- Minimum spend
- €75.01
- Net refund
- 10.5–15%
- Refund at till
- No
Minimum basis: Per invoice, including VAT (the total on one bill must exceed EUR 75; several items on one bill count together)
Who can claim
- You live outside the EU (residence decides, not nationality).
- You buy the goods for personal use and carry them out of the EU yourself.
How to get the money back
- Shop at a store that offers tax-free forms and show your passport at the till.
- Get the export form (U34 or the refund operator's form) filled in with the original receipt attached.
- At your last EU exit point, show the unused goods, form, receipts and passport to customs before check-in.
- Claim the refund at the operator's desk or send the validated form to the operator or store.
Where to validate: At customs at your LAST EU exit point (for example Vienna airport if you fly out of the EU from there), before you check in the goods.
Deadline: Goods must leave the EU before the end of the third calendar month after the month of purchase.
Paid out as: Card; Cash at airport or city refund desk (operator fee applies); Bank transfer
Visiting several EU countries? Validate at your last EU exit, wherever you bought the goods.
Not refundable
- Services (hotels, restaurants, car hire)
- Goods bought for business use
- Goods used before departure
Worth knowing
- Keep the goods unused and reachable, because customs may ask to see them.
- If you connect through another EU airport, validate there, not in Austria.
Estimate your refund for Austria
Sources
- Austrian Chamber of Commerce (WKO): Tax free shopping, guidelines for tourists
- Vienna Tourist Board (wien.info): Tax free shopping
- European Commission: VAT refund guide for visitors to the EU
- Upon: Austria VAT refund guide (net refund range)
Rules last checked 24 September 2026. Refund operators and customs can change procedures at short notice; confirm at the store before you buy.
Before you go: check the entry rules for your passport.
Other refund rules: Australia, China, Croatia, Czech Republic, France, Germany, Indonesia, Ireland, Italy, Japan, Mexico, Morocco, Netherlands, Portugal, Singapore, South Korea, Spain, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam